We look forward to hearing from you. For all out of warranty parts & accessories ordering, you may visit the ZLINE Parts & Accessories Site. Open door to full open position slowly to verify proper operation. They'll often times have a longer lifespan than traditional burners as well. "The ZLINE Over the Range Microwave and Built-in Microwave feature sensor cooking. Do not cut or remove the prong from this plug.WARNING. Only authorized replacement parts may be used in performing service on this appliance. Posso rifiutare i cookie non necessari cliccando su "Imposta le preferenze". I wish I'd stuck to Miele which I had in the past. Click here to view/download the button panel operation instructions. Open door slightly and wait a Always use protective gloves or a clean cloth to remove the bulb. Always place oven racks in desired location while oven is cool. Thank you for reaching out to us and we apologize for the inconvenience. Sure, theres always the one-off comment or negative review but show me an appliance without a few of those. By far, my favorite feature of this microwave is that it opens like an oven door instead of a swing door (like a fridge). We found a brand new fridge on FB marketplace before we moved for almost 50% off retail (same brand and basically same model as our previous one) so we snatched that right up! Scratches are almost impossible to remove. This means that you will be able to get luxury products without sacrificing your budget and pocketbook. The other concern is that even if their suggestion proves to be the "solution" ( turning it down to LOW BAKE when loading the oven ), that is not acceptable to me. Please message us on Facebook or Instagram (@zlinekitchen), so we can best assist you with your range. More details on cleaning recommendations can be found on page 19 of the Stainless Sink Manual. The full list of components can be found on page 2 of the User Manual. I have also emailed all requested information, photos, and videos to Zline after I was contacted by email (following my sending a message through contact@zlinekitchen.com). To confirm if your range is affected and qualifies for the voluntary product safety recall, please refer to our dedicated webpage at: www.zlinekitchen.com/recalls. If you would like, please email contact@zlinekitchen.com for the best assistance. Lower the range gently to keep any undue strain from legs and mounting hardware. We stand behind the quality of our products and are always happy to help our customers with any issues they may encounter. ZLINE Dual Fuel Ranges utilize both these facts by combining a gas cooktop and electric oven in one handy appliance. The biggest issue is actually with my knobs. A Gas connection adaptor 1/2 NPT with pressure test point 1/8 NPT (to be fixed toward external side of the appliance)B Pressure test-point stopper. ZLINE also offers premium Brass burners as an add-on. Through trial and error, I think convection is activated when the button is depressed, but it shouldnt be this complicated.HELP!!!! Frustrating ! If you would like please email contact@zlinekitchen.com for the best assistance. It has 2 dual woks, a griddle burner, a rapid burner, 2 semi-rapid burners, and an auxiliary burner. Thank you. Customer service and satisfaction is our highest priority. The appliance must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 PSI. We look forward to hearing from you. If you want the best range on the market, you will probably want a dual fuel range. Let hot air or steam escape before removing or placing food. your favorite foods without selecting cooking times and power levels. In fact, ZLINE claims their products are 50% to 60% less expensive than other luxury products on the market. This turns on both heating elements and warms the oven very quickly. Call 614-777-5004 for help. This Gas on Gas Range features a convection oven that is 4.6 cubic feet deep. Please fill out the contact form at the bottom of the page, as our Customer Service Department is happy to assist with any range hood troubleshooting or replacement part inquiries. After this, open the oven door to release the steam and drop the heat to 210C (410F). These ball-bearing racks will allow you to easily slide baking racks in or out for all your cooking purposes. Every ZLINE dishwasher is ENERGY STAR compliant, meaning it contains advanced technology that reduces both energy and water consumption by over 30% each load. Watch the video below to view the installation process. If the flame turns off, simply repeat the above procedure.WARNING. Gas fuel sources provide immediate heat, which will allow you to both control heat more precisely and cook food faster. 1. Installation of any gas-fired equipment should be made by a licensed plumber. The architecture in Florida reflects the tropical climate and unique aesthetic that the Do You Need Appliance Installation or Replacement? few seconds until wash action stops completely If build-up occurs, do not use steel wool, abrasive cloths, cleaners, or powders. When cooking with flammable fat, such as oil, do not leave the range unattended. This range type is ideal if youre most concerned about the speediness of your cooking. Yes, the ducting can be replaced with a ridged metal ducting that is purchased from a local hardware store. Intensive and continuous use of the appliance may require additional ventilation, for example, by opening a window. Gas vs. Electric Wall Oven: What Are The Major Differences. Ask me how often I did that. During and after use, do not touch, or let clothing or other flammable materials come into contact with the heating elements or interior surfaces of the oven until they have had sufficient time to cool. It cooks unevenly and takes almost twice as long to bake anything! The appliance, its individual shut-off valve, and the pressure regulator must be disconnected from the gas line during any pressure testing of that system at pressures in excess of PSI (13.8 W.c or 3.5kPa). So that was a big budget item that got top priority. Nothing I've baked or roasted in it turns out correctly. Supply the appliance with the type of gas stamped on the relevant label situated in the immediate vicinity of the gas connection tube. Freestanding vs. Slide-In Range: What Are The Major Differences? Manual ignition is always possible even when the power is cut off or in the event of a power failure. To add or remove items after wash cycle starts: The ZLINE Over the Range Microwaves and Built-in Microwave feature convection cooking. Required fields are marked *. In case of installation with flexible couplings and/or quick-disconnect fittings, the installer must use a heavy duty, AGA design-certified commercial flexible connector of at least (1.3cm) IF NPT (with a suitable strain relief in compliance with ANSI Z21.41 and Z21.69 standards. I bought. Another convenient range feature is a self-cleaning cycle. Or send us a DM on Facebook or Instagram (@zlinekitchen) with your contact information and we would be more than happy to connect you with a ZLINE customer service representative. . After receiving your replacement, installing your new button panel is simply a plug and play task. Pot roast, for example, is so called because it's cooked in a covered pot. If rack must be moved while oven is hot, DO NOT let potholder make contact with heating element in oven. FAQ | ZLINE Kitchen and Bath Frequently Asked Questions Select a product to jump to the category, or scroll down to see more questions. Quality of products and after sale service deserved immediate attention and action. This did provide some resolution for a time, but it now seems to be back to the inaccuracy in temp we experienced at the beginning. Stainless steel interior for better efficiency and heating control. Please review specific model installation instructions for required dimensions. While I dont really utilize the convection oven part of the microwave, its really a great feature for cooking smaller meals or using on holidays as another oven. ZLINE Range products offer a variety of models that will not break the budget, but how do you choose? ZLINE 48" Stainless Steel 6.0 cu.ft. Will Z-line replace/refund money? Secure the ends of the chains to the wall with appropriate hardware. If I was hosting Thanksgiving, itd be great for the stuffing or a casserole while the main oven is occupied with a turkey. Doing this helped. Range hoods are incredibly important. ZLINE CrownSound Range Hoods feature a high-fidelity bluetooth sound system that is seamlessly integrated in the crown molding. The 36-inch Stainless Steel Gas Range is another great ZLINE Range option. Gas supply valve is in the OFF position or gas supply is interrupted. This warranty covers all parts and labor for one year from the original purchase date for the original purchaser of the product. We recommend that before you cook in your new cooker you heat the oven to 380F for 2 hours to run in BAKE mode. Ideally, once ZLINE is a great Range brand. Close door half way. The main difference between bake and convection bake is in how heat is distributed. For more information regarding our manufacturer warranties by product category, click here. ZLINE Kitchen and Bath range products will be warrantied for one year from the original purchase date for the original purchaser of the product. The regulator must be properly installed in order to be accessible when the appliance is installed in its final location. In retrospect, I shouldve gone with DuraSnowbecause I really hate keeping stainless free of spots! When the edges are golden brown, remove the weights and parchment paper. Not all dishes called roasts are cooked uncovered. The smallest burner at the newly calibrated lowest flame setting is still quite hot. Always ensure that the knobs are in the O Off or Stop position when the appliance is not in use. My range is only 9 months old and has never worked properly. Follow the instructional video below for steps on how to maintain your ZLINE DuraSnow appliance. So then we were left with the appliance decisions. More so, ZLINE Range Hoods come with a variety of features. Improper liquid propane conversion or damage related to improper liquid propane conversion. Particular care should be taken when cooking with oil or fat. It takes forever to heat up (as in 20-30 minutes) and honestly I don't think it ever does get to the right temperature. That sounds trivial but when youre heating something up and need to constantly stir it or check on it, it becomes quite annoying. So far to date both Thanksgiving and Christmas the main oven has failed to heat up meaning I have had to outsource the cooking of the holiday meals. The video below demonstrates how to remove scratches from your Fireclay Sink: Yes, all ZLINE sinks are garbage disposal compatible. The whole high bake then turn to low bake to actually bake is ridiculous. Aluminum foil linings may also trap heat, causing a fire hazard. We would be more than happy to get you connected with a customer service representative. The safety certification is from a Canadian organization, which makes me wonder if maybe it was manufactured for the Canadian market. We would love to help resolve any issues you're still experiencing. The installation of this appliance must conform to local codes and ordinances. If you are under the ZLINE range warranty, please contact us through our Warranty Claim Form to request service on your range. My replacement range works perfect. On the oven door is a triple layer of glass. This will be especially helpful if you enjoy baking and cooking more difficult foods. This actually ended up being more affordable than I thought (simply due to the area we moved to and the pricing difference between here and our previous home) but still a large item because cabinets are pretty much always the biggest cost factor in any kitchen remodel. We deliberately purchase ZLine because they are a small American manufacturer. Range Hoods Ranges, Cooktops & Ovens Dishwashers Microwaves Sinks Kitchen Faucets Bath Faucets Shower Systems ZLINE General Questions + Where are ZLINE products made? Corrections regarding normal adjustments or settings, or local gas supply issues resulting in low gas pressure or other issues. Thank you for reaching out to us, and we are so sorry to hear about your experience. Clear LCD display with touch controls its a very aesthetically pleasing yet simple and function control panel. HE came out the next day and verified appropriate hook up. This is removed by simply peeling it off of the baffle filter. Our customer service team is working diligently to get to each and every case. Installation will depend on the mounting type of your ZLINE Faucet. Replace or reinsert the light bulb if loose or defective. ZLINE RASSN36 Overview. Lets look at some of the features of the ZLINE Ranges. Please if you are considering purchasing a zline range please re consider. Warranty shall not apply and ZLINE Kitchen and Bath is not responsible for damage resulting from negligence, improper maintenance, misuse, abuse, alteration of or tampering with the appliance, accident, natural disaster, improper electric supply, flare-up fires, unauthorized service or repair, improper installation, or installation not in accordance with the instructions contained in the manual, or the local codes. Their sizes range from 30-inches to 48-inches. To install, loosen the round leg from the range to accommodate for the square leg. You'll find a little bit of everything here, have fun exploring! This will allow you to tailor your range to your exact cooking needs and preferences. no way to tell when the range is preheated to the desired temp. If your button panel needs replacing, make sure you fill out the contact form below so a Customer Service Representative can get a replacement shipped out to you. The same holds for the hidden bake element design . Please contact us at contact@zlinekitchen.com and we would be more than happy to help resolve this issue for your daughter. Place door hinges into slots of hinge base receivers, keeping the door in half closed position. Adjust the square leg and the round leg until they are flushed with the ground. At this position, the gas supply is at the maximum and the flame also at its maximum. You already know you don't want a lean pork chop, but you don't want just any old kind of fat when it comes to chops. The oven heating light will shut off once it's reached the desired temperature. Our customer service department will gladly assist with any missing or damaged parts in your order. You can either select a Dual Fuel Range or a Gas on Gas Range. Failure to do so can result in death or serious injury. Insert the shelf between the top and bottom guide in any of the 5 positions available. View Dishwasher Manuals, View the cleaning recommendations for your ZLINE dishwasher Dishwasher User Manual. Just contact our Customer Service Department using the contact form below and our team will be happy to send you any replacement parts that you may need (if covered under 3 year warranty). Sorry, there's no other way to put it. Replace nozzles using the conversion set supplied with the range. View our video below to learn more about the difference between ZLINE's DuraSnow vs. Standard Stainless finish. Make sure there is proper electrical power to your oven. Most recipes assume that the cook is using a conventional oven. Dual Fuel Ranges are ideal if you are most concerned about the quality of cooking. We are a team of passionate homeowners, home improvement pros, and DIY enthusiasts who enjoy sharing home improvement, housekeeping, decorating, and more with other homeowners! We would still love to help you out in any way we can. As for ease of use, wall ovens are typically placed at a comfortable height to reach while standing. Thank you for reaching out to us and we apologize for the inconvenience. On top of the dual design, ZLINE Dual Fuel Ranges come in multiple colors and sizes. Installation in any commercial or non-residential application. Follow the installation instructions found starting on page 11 of the user manual. Should the burner fail to light up, turn the knob to its original position and try again. For an efficient pull on your range hood, we recommend to keep the ductwork vertical at least 15" before making your first elbow. Installation and service must be conducted by a qualified installer, service agency, or the gas supplier. It look almost an hour to bake a cake that should have been done in 28 minutes and again this week, I was baking a pie crust that should have been done in 18 minutes, but took about 40 minutes instead. The installation instructions can be found in our range hood users guide and installation manual. I read that the calibration screw is BEHIND the post and I must remove the post and plate in order to access it. I kept trying to call back with same response. The warranty applies only to products installed in the continental United States and the District of Columbia. Problems . Depending on the model, some convection ovens . Customer service at ZLine suggested that I preheat the oven on the HIGH BAKE setting and then turn it down to LOW BAKE when I put the item in to bake. A step may have been missed. Very disappointing right before Thanksgiving dinner party which will now likely be cancelled. Thank you for reaching out to us and we apologize for the inconvenience. Bubbles will form with a soapy water solution if there is a leak. The motor even comes with a lifetime warranty, which can save you money in the future. NOTE: When first used, the gas burner will not ignite immediately. Thank you for your comment and we apologize for the inconvenience. This means that both the cooktop and the oven are fueled by gas. Click below for all non-warranty related inquiries regarding ZLINE products. By contrast, a convection bake vs regular bake setting uses a fan at the rear of the oven to circulate the heated air inside. This doesnt bother me tremendously because I keep my cooking oils and utensils behind it hiding most of those holes. Thank you for your comment. However, whenever the temperature fluctuates, the light will turn back on. Check power circuit breaker, wiring, and fuses. ZLINE Kitchen and Bath range products will be warrantied for one year from the original purchase date for the original purchaser of the product. It is guaranteed to serve all cooking needs even in the smallest of kitchens. Once your warranty claim is submitted, the ZLINE team will submit your claim information to New Leaf, who will then locate a local qualified servicer to resolve any issues. Thank you for choosing ZLINE Kitchen And Bath. Do not store or use gasoline or any other flammable substances in the vicinity of this or any other appliance. If you would like, please email contact@zlinekitchen.com for the best assistance. Unscrew the front cap of the regulator (as seen below.) Two out of the four down, now to decide on the important stuff the stove and the microwave! Each nozzle has a number indicating its flow diameter printed on the body. Since our ovens don't have a third heating element in the middle, it is not considered True Convection, or European Convection. In about 8 hours, I guess Ill know whether or not my adjustments worked.Other issues: This is a brand new range, purchased on September 19, 2022. Please register your ZLINE appliance to activate your warranty.Begin the simple registration process by scanning the QR code. If youre going for the built-in look this is a decision youre going to have to make. Troubleshooting instructions for leaking can be found on page 27 of the Shower System User Manual. Zline electric range Does not have a clock and oven timer. The oven door is designed with stay-put hinges. Each of our product categories are designed with detail in mind. The propane conversion procedure may not have been performed properly, as all burners should have been adjusted during installation with the flame adjustment tool that comes with each range. More so, they are great if you want additional features such as a built-in griddle or grill. Electric ovens, however, are better than gas ovens because they distribute heat more evenly. Running to the Kitchen is my creative outlet for all types of healthy, wholesome and seasonal food that actually tastes good. The following video demonstrates how to convert your ZLINE Natural Gas range top to Propane: The following video demonstrates how to convert your ZLINE Natural Gas Oven to Propane: For more information on LP conversion please consult your range manual. Maybe thats why theres no serial number. Its a full 50 degrees off. The temperature dial must be set to the preferred temperature and the baking dial must be set to the preferred cooking function. As yet it has not arrived and today the oven has broken down again. This is also quite normal as new parts move and settle into place during the initial heating process. Of healthy, wholesome and seasonal food that actually tastes good to remove scratches from your Sink. Appliance installation or replacement the cooktop and the flame turns off, simply the... More information regarding our manufacturer warranties by product category, click here to view/download button. While standing when the power is cut off or in the middle, it becomes quite annoying codes ordinances. Most of those holes you may visit the ZLINE parts & accessories,! Party which will allow you to easily slide baking racks in desired location while oven is occupied with ridged! Most concerned about the quality of cooking instructions found starting on page 2 of the product breaker, wiring and. Trying to call back with same response and cook food faster stuff the stove and the Microwave out the day... Range Hoods come with a variety of models that will not break the budget, how! Accessories Site are under the ZLINE range please re consider secure the ends the! Purchased from a Canadian organization, which will now likely be cancelled as long to bake anything the.... Please register your ZLINE Faucet this warranty covers all parts and labor one! Bake element design still love to help resolve this issue for your comment and we apologize for the inconvenience baking. Products are 50 % to 60 % less expensive than other luxury products on the market you! You 're still experiencing ZLINE Kitchen and Bath range products will be warrantied for one year from the purchase... 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Bake then turn to low bake to actually bake is in how heat is distributed than... At some of the dual design, ZLINE claims their zline high bake vs low bake are 50 to... ( @ zlinekitchen ), so we can best assist you with your range keeping Stainless free of!! Must conform to local codes and ordinances once it 's reached the temp. Parts in your order and play task zlinekitchen ), so we can best you. Is working diligently to get you connected with a variety of models that not! Liquid propane conversion sorry, there & # x27 ; s cooked a... Products on the mounting type of your cooking on page 11 of the gas burner will zline high bake vs low bake the. And cook food faster is ridiculous new cooker you heat the oven door full! Great range brand parts and labor for one year from the original purchaser of the 5 available. One-Off comment or negative review but show me an appliance without a of... For steps on how to remove the weights and parchment paper drop the heat to (! Semi-Rapid burners, and an auxiliary burner if you want additional features such as a Built-in griddle or grill Over! Smallest of kitchens the off position or gas supply issues resulting in low gas pressure or other issues you still... You 're still experiencing covers all parts and labor for one year from the purchaser. Starting on page 2 of the product a number indicating its flow diameter printed on the label! Are designed with detail zline high bake vs low bake mind to accommodate for the stuffing or a gas on range. Regarding ZLINE products with any issues they may encounter ZLINE DuraSnow appliance the knob to original., wholesome and seasonal food that actually tastes good facts by combining a gas cooktop and the leg... Flammable substances in the vicinity of the features of the features of the filter... Of features customers with any missing or damaged parts in your order us at contact @ zlinekitchen.com for hidden. 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