Download Now. Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Call or get in touch online We are here to help . Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. Refunds are only applicable on Fully Flexible tickets, cancelled 24 hours before the original departure time. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. To see a list of accessible coach stops please click here. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). See our Privacy Policy for more. To see a list of accessible coach stops please click here. Excludes bus. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. Please select your passenger type first and then add your coachcards. To continue to amend or view your tickets, please use the My Account area of our website. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. Learn more about cookies. View, Modify or Cancel a Car Rental Reservation | National Car Rental Home View Modify Cancel Reservation View, Modify or Cancel a Car Rental Reservation To modify or cancel an upcoming reservation, enter first and last name and reservation confirmation number. allows) can be completed before the current departure time. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. This may be due to network issues or web permissions. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. 01-Dec-2021 Knowledge. Failure to do so may result in the child being required to pay the full fare for the journey on that day. The quickest way to amend your ticket is by using My Account, your one-stop area for booking, amending and personalising your travel. Unaccompanied children will not be carried. Last name. Book a hotel with Holidays by National Express, Use the ODR platform to submit your complaint, www.nationalexpress.com/en/help/tickets/open-returns. Use the ODR platform to submit your complaint the ODR platform is a European tool for online dispute resolution, which (if agreed to by the parties) will aim to assist with the resolution of disputes between a customer and a business where a customer has purchased a good or service from the business online or electronically. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. You are entitled to two items of luggage to be stowed in the hold and two items of hand luggage free of charge. We cannot offer refunds on part-used tickets. If you still need to get in touch with us, you can send us a message via TwitterorFacebook, or email us using our travel and ticketing form, or if urgent, give us a call using the number below. You can also cancel your National Express ticket online by going to the National Express website. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. For travel advice and further information, please visit our service updates page. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. T. Calls to this number are charged at local rate. Children under the age of 16 are not permitted to travel on any European service unless accompanied by an adult aged 18 or over. Our central lost property database helps us to track and relocate any belongings you may have lost or left behind. If a delay is due to circumstances out of our control, eg. Purchase meals. Call or get in touch online A National Express Season ticket gives you a reserved seat on your daily commute. Why haven't I received my confirmation email? To cancel your ticket and obtain your cancellation reference please call us on 03717 818181, or see our. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. Additional charges may apply. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. Start experiencing the benefits with our short registration form, or log in to your account. Go to My Account. (lines open 9am - 5pm 7 days a week). To see a list of accessible coach stops please click here. London Stansted. Online Booking Book your tickets easy and convenient via online and save your time Customer Service We ensure 24/7 availability and immediate assistance to our customers Ladies Seat We facilitate special reserved seats for ladies Round Trip Book your tickets easily via our online website. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). To see a list of accessible coach routes please clickhere. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. Search flights Book a . Once you've made your booking, there's one or two final things to arrange that will make sure your journey runs smoothly. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Calls to this number are charged at local rate. If your return date is not yet known, open return tickets provide flexibility. You can purchase your Season ticket from any of ourNational Express Travelshops. Get all sorts of travel inspiration straight to your inbox including events & must-sees in your area and top locations around the UK, as well as fresh new ideas for UK day trips and family fun activities. Calls to this number are charged at local rate. Please select your passenger type first and then add your coachcards. Planning your journey. (calls to this number are charged at local rate). Contact Information: Phone: 03717 818181 (0044 3717 818181 from overseas) customer service is available from 8am to 10pm, 7 days a week. We're here from 8am to 10pm Monday to Sunday to answer your questions on Twitter. This ticket is only valid to and from the destinations as specified on your ticket. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. The overall dimensions must not exceed 200cm in total. Additional infants aged 0-2 must be paid for. If you would like to send us a message please choose the most relevant category for your enquiry using the drop-down below. Select a return within 3 months of your outward travel. An amendment fee will apply so please have your credit/debit card details to hand (you may also pay cash in a ticket office). You can use your Wells Fargo credit card anywhere Visa and . Book cheap National Express bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. Please note, you may be required to show proof of age at any point during your journey. The brand new National Express Coach app makes managing travel on your mobile easy. If your return date is not yet known, open return tickets provide flexibility.When travelling within the UK, the return journey can be made within 3 months of the outward date of travel.To guarantee your seat on your return journey you need to confirm your ticket before you travel by visiting www.nationalexpress.com/en/help/tickets/open-returns or call us on 03717 81 81 81.Lines open 7 days a week, 8am - 8pm (calls to this number are charged at local rate).Valid on any day throughout the year. We carry a limited number onboard most coaches. Get all the information about upcoming great offers before anyone else. Open returns are not available on European journeys. Failure to do so, may result in the full adult fare being charged. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. To confirm and book your return journey, at no extra cost, visit www.nationalexpress.com/myticket or call us on 03717 81 81 81. Face coverings - Wearing a face covering is now a personal choice on our services. You can check your fare type on your ticket. Refunds are only applicable on Fully Flexible tickets, cancelled 24 hours before the original departure time. If they are travelling in a wheelchair or you wish to book assistance with travel please call our Assisted Travel Helpline before booking and at least 36 hours in advance of when you would like to travel. Our General Conditions of Carriage, as amended from time to time, (Conditions) apply to all Services (as defined in these Conditions) and set out your rights and duties as a customer. An excess fare may also be charged. Coach Travel & Airport Transfers | National Express Great value coach fares to life's greatest feelings Choose Your Journey Single Return Open Return 1 Passenger Add Coachcards Find my journey 1 / Book direct It's always cheaper when you buy on nationalexpress.com. If you need help with amending your ticket, check out our handy video tutorial below. Book tickets & track your coach anytime, anywhere. The easiest way to cancel your ticket is through our 'Travel and ticketing' webform, Click here for the form. Attempting to board or alight at a destination not specified on your ticket is not permitted. We aim to reply to Twitter messages within 24 hours. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Refundable and non-refundable extras include: If you are eligible, you can also call ourContact Centrefor refunds and amendments. We are here to help, Official Coach Supplier to Wembley Stadium. Fully collapsible wheelchairs and fully collapsible pushchairs may be stowed free of charge in the hold and do not count towards your luggage allowance. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. 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