By the way there's only about 23 states that we need to look at right now pretty much all the states are going to start implementing this but it's going to take them you know some of them maybe 30 days but some of them may be a good 12 - 14 months. Last thing that could be really disruptive to your business is when you have a dispute with another business. Get started now! Powered by proven technology Fulfillment.com helps you monitor your inventory, choose the most efficient shipping method, group orders for reducing shipping costs, validate addresses to improve the customer experience and much much more! I had to be in the weeds listening to what the customers were the clients were saying you know seeing how all the operations were going in though is kind of in the trenches working on everything but you know you're right while I was working on everything you're also building systems to make those things and fix things forever and make things more efficient, faster for for future projects or future shipments and that's a very very very important thing for everybody listening in because that's really what the e-myth is all about when I talk about working on it not in it I mean not being the system yourself but inventing the system that's going to ultimately make you an ordinary person significantly more effective at what you produce which means you can then attract novices to do the work that needs to be done because it's already orchestrated and was system that produces that result that's right in people and attract people that are that are prepared to do what I need them to do that's they're at in their life cycle you know I mean maybe it's it's something that is very easy for them to do but that's what they want to do you know yeah so I absolutely that we were working I correct myself you know on the business it seemed like at the time we're in the business because you know everything's being thrown at us sure absolutely of course you were but you got to understand this language we're using yes we're literally designing a business to work that's right in a way that would make that business significantly more effective than the competition that's correct you were designing a role for your company in the world so that you would become fulfillment calm innards that's right when we felt like we had the right tools or we got to the point where we added enough value we decided that we didn't want to be the cheapest guys in the block anymore so it's it's hard to make money be the cheapest guys in the block unless you know it's at scale but we decided well we really want to change the way that fulfillments done we see a lot of things or we're anticipating things that are coming down the road where one facility is just not going to be enough so let me backup but based on the fact that we thought we had enough value it's like okay we got to change your name now at cost and film it isn't gonna work it work anymore for the for the well what we stand for then our name was at cost fulfillment then cost fulfillment which represented us perfectly at the time yeah so we found that um you know at the time I had a business partner and we talked about it we're like you know what what could be what's the best name out there that we you know swing for the fences on this you know and we found that eBay enterprises just I believe they acquired GSI commerce and brought along a domain name fulfillment coms so they're holding this domain name not really doing anything with it so we offered him $50,000 for the domain name and we didn't get a response from him so we went back to the drawing board I want this domain name how do we just get their attention you know I I mean we're we're thinking about throwing a blind you know bid not even having the money to figuring out how to get the money so we're excited ok what's the number where they'll get back in touch with us they'll call us back so we threw a number 500 thousand dollars for that domain name they called us right back and it we ended up doing the deal and I think you know I think at the end they said okay just as long as you don't sell the Amazon in the next 24 months we'll do the deal but it was funny how you know we got no response and then we got a call right back so I'm sure we overpaid for that domain name but it has paid us dividends based on the fact dollars come from all over the place the sofa you know grandma you know I mean we pulled it together we needed to get it , we got it but you know between me and a partner. You know this is an opportunity to build out your long-term game if there's strategic partnerships you can make with companies that offer other products that sell to the same type of client you have, great you know, figure out your long-term game so you can make money off that customer for for hopefully years to come and then again you're not so much worried about the the initial costs to acquire that customer. The companies and people listed on this page at one time used the above address in association with their company. So I'm gonna share three quantum leaps you can make in the next 90 days based on our observations if you just take I'm gonna be going through a lot of them and you might not be able to take in everything but if you just take a few just like anything that jumps out at you and just make a note I'm gonna implement this it will help you these are these are fairly Universal they're not unique to individual situations. Jeff Bezos certainly doesn't run Amazon without having a good grasp of where the financials are. Myself and my team are happy to help and help you get more results out of your product detail pages. I'll brain you know I would jam and a handful of others so but top three reason is this is beneficial for your business. So everything I share with you is based on real world data this is stuff that we've seen and we have a huge data set to to to tell you this. I was in need of a company that can handle a to z customer service delivery domestically but also with the ability to scale international. So around the time I went into college is how I kind of put myself through college I had a couple of clients and they were asking me certain questions about hey can I, how can I get in there and do things myself how can I get in there and and and edit my website all by myself? Selling its we put videos on how we use them in our business and how they've been able to help us know we have a super long term focus you know if you have a product of any kind you know if there's a continuity option put a continuity option in place or upsell the continuity right if you didn't get it on that initial purchase if there are higher priced items you can solve that customer that you offer great if there's Christmas specials if there's Easter specials break. *Fulfillment.com provides order fulfillment services for hundreds of premier online businesses. Thank you for tracking with Fulfillment.com! Love to see you there, [Music] Hey I'm Justin Singletary. Preferably it's multimedia, multi step, don't assume just because they ask for something that they really wanted it or that they have time to read it or that they understand what it is you've given them or that they're taking action which brings us to the next step the conversion, the close , decline at the cash rookie sales people think this is the end goal. Affordable Fulfillment. Lakeland Fulfillment Center consists of 4 buildings totaling 425,420 square feet of industrial distribution-warehouse located between Tampa and Orlando and serving both markets and South Florida. Now I've got a ton of cool training and education and you know tips and tricks and all kinds of stuff to share with you guys but this video is going to be kind of an intro, a quick who are we, why should we listen to you and maybe if you should listen to me kind of thing. Before we got here at ghosts and guns we had no idea what to expect. *Fulfillment.com provides order fulfillment services for hundreds of premier online businesses. It's fun, it's results-driven and it's designed to bring the top econ guys and girls together. We want to spend more time and development. This interchange is generated now because you paid two percent on the front end what we're gonna do because you're such a good client we're gonna give you a portion of this rebate there's two point seven percent back to cover that initial cost so if your first if your front line cost is two percent and we're giving you two percent back we just eliminated 100 percent of your costs even if we're giving you one and a half or 1.7%. Not one single problem. How do they influence your culture and guide behavior? No I got that but let me suggest another piece of this puzzle, then we're not really talking about that there is a very specific process one has to go through and there's a very specific process one has to go through to become a ranger to be kind of a US Navy SEAL even if I'm a Top Gun to become whatever a true entrepreneur absolutely epic set of skills and and systems that are critical for one to move through that process the Quran says somebody it's not just getting motivated and jacked up by somebody it's getting motivated and jacked up by somebody who's in fact paid the price of going through that very critical process and has the right system for you to follow that's right you've got it and so I'm going to that without even knowing because we haven't done a lot of work together you've only spoken a few times together um you were attracted to what we do and we were attracted by what you've done yeah and we ended up in this conversation together but what I really want to suggest is there is a significant way to go beyond where you are by in fact developing what it is you possess internally by developing that in people who haven't a clue what that is mm-hmm another sand they haven't a clue what that is because nobody's ever even suggested it to them there was no method to that madness so I'm gonna suggest not only do you Justin but to everybody listening in that's really the work we've been doing for the past 40 years that is truly determining what it is that transforms a company of one to a company of 1,000 what it truly takes to awaken the blessed entrepreneur within the Creator within to go beyond where he or she is and we love to say that um if we're born in the image of God as it said and I know you believe this if we're born in the image of God then we were born to create mm-hmm and if every single human being is born to create then the question that drives them to create what well to create a world fit for God mm-hmm and each of us are called to do that in one specific way mm-hmm so effectively you found your calling leaving the military coming to good earth planet USA you discovered your calling and began to be a US Ranger in the work that you set out to do mm-hmm but in your heart in your heart you know you were born to create you know you were born in the image of God you know that's what in fact your work is telling you to do and that's the great result that you're setting out to produce absolutely he wants us to do the best at whatever we do no matter what we no matter what we touch we need to have passion for it we need to do we need to do it our best and I'll be honest with you what I've seen people around me what I've seen successful entrepreneurs what I notice if somebody gives if somebody shows me their last 24 hours or a 24 hour period I can tell you or you can tell if somebody's gonna be successful based on where they spend their time they spend their time in educating themselves mentally preparing themselves you know those are the guys that are gonna or guys and gals that are gonna be successful the ones that spend their time wisely like I think it was Arnold Schwarzenegger said sleep faster you know I mean he said that he spends like six six hours of sleeping and if some people need eight sleep faster so I it's just like where do you spend your time if you're not spending your time in a program or if you're if you're not actively doing something you need to be preparing to do something and you know what this brings me to I read the e-myth your book after your your beautiful wife handed it to me at Board of Advisors I went on my honeymoon and I brought the book with me and I shouldn't have you know I shouldn't have read started reading a book because it led me on my honeymoon to start developing a new blueprint for the next three years of filming calm I was I was doing that on my honeymoon so I don't think my wife will be watching this I think what I was working on she knows now but you know it's it's really I learned a lot from reading your book Michael and exactly what you're saying there there's there's systems that I didn't think that I didn't think I was doing the things that I was doing in the beginning but when I read your book I realized I was doing those things and I realized there's more of those things need to be done in order for us to get more efficient more SOP we need to have a product that it that can be duplicated and can be improved upon so I just want to say you know that story as far as reading the book and then coming up with a new vision or more precise vision for the team was crucial and it's gonna be crucial for our next three years that's wonderful and understand while you say that it's going to be crucial for the next three years understand it will be crucial for the life of your company absolutely so today somebody who fires it and then of course it's up to them yep absolutely working on your business is tantamount to working on your life absolutely effectively Jason you are I'm Justin I'm sorry you are a born again entrepreneur working on your life and you do it persistently oh its consistency and I enjoy it you gotta enjoy it you gotta enjoy the hard road you know what I mean that the easy road gets hard and the hard road gets easy I have tended to my hard pass and I learned early on that I enjoy the outcome of the hard pass more than the outcome of the easy pass but folks on that as every single one of you to click on Justin's website Justin will you give everybody that absolutely is fulfillment com if and be honest we I'm really easily easy to reach I enjoy helping people and talking through strategy on things there's so many pieces of the puzzle when it comes to e-commerce so many pieces that people just don't know exist out there so it you know I'm my email address I'll I'll just give it out I don't know how many listeners are gonna be listen to this but my email address is Jay Singletary s ing le ta ry at fulfillment comm if somebody wants to chat they've got an idea we'll schedule some time and you know I'll you can bend my ear for a little bit and we'll see if I can help out adjust that's really really gracious of you I want to give everybody who's listening to us a gift and it's my latest book and you can get it free at free book dot Michael eager burr dot-com go to free book dot Michael Gerber dot-com and the name of that book is making it on your own in America or wherever you happen to live a joyous path to radical self-employment which effectively is what Jason did, Jason I'm sorry Jason my brother's name Jason - my mom does that all the time so don't worry about that Justin has done and is doing and every single one of you can do it - and it will then introduce you to radical you the only entrepreneurial development school on the planet online for every single one of you to enter into what we call the Eightfold Path that's the process by which you learn what Justin is practicing every single day of his life you get to do that too you get to and hear me it's a five-year school online for only four hundred and seventy nine dollars and 40 cents a freaking year how much does Wharton School of Business charge right how much does Harvard charge that's right yeah seventy thousand dollars a year that was Stanford charge $125,000 a year.

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